COMM 277 TEAM OUTLINE WEEK 4 Interpersonal Communications

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Part 1: Speaker Credibility and Its Characteristics

Credibility plays a vital role in determining the effectiveness of a speaker. It encompasses various aspects that significantly influence how listeners perceive the speaker and their ability to learn or believe the presented information.

These points can be further elaborated as follows:

Speaker credibility impacts how listeners feel about the speaker. When a speaker is perceived as credible, listeners tend to develop a positive attitude toward them. This positive perception fosters trust, respect, and openness among the audience, making them more receptive to the speaker’s message. Speaker credibility also influences the listeners’ ability to learn or believe the information presented. When a speaker is perceived as credible, listeners are likelier to trust and accept the speaker’s ideas, arguments, or recommendations. This credibility is a foundation for effective communication, enhancing the speaker’s ability to convey information and persuade the audience.

Credibility itself can be characterized by three primary attributes, often referred to as the “three Cs”:

Character is one of the critical characteristics of credibility. It encompasses qualities such as honesty, trustworthiness, and goodwill. When a speaker demonstrates integrity, moral values, and a sincere intention to benefit the audience, it enhances their credibility and strengthens the connection with the listeners. Charisma is another significant aspect of credibility. It involves captivating and engaging the audience through assertiveness, confidence, and enthusiasm. Charismatic speaker exudes self-assurance, communicates with conviction, and conveys their passion for the topic. Such qualities help in building rapport with the audience and capturing their attention.

COMM 277 TEAM OUTLINE WEEK 4 Interpersonal Communications

Competence is the third essential attribute of credibility. It refers to the speaker’s expertise and intelligence on the discussed subject matter. Speakers possessing in-depth knowledge, relevant experience, and a comprehensive understanding of the topic are perceived as credible authorities in their field. Demonstrating competence inspires confidence in the listeners and enhances the speaker’s ability to persuade and educate effectively.

Establishing credibility can be achieved through various means, encompassing the following four methods:

Presenting error-free written materials is crucial for establishing credibility. It involves ensuring that typographical errors are eliminated, facts are accurate, and the language used is correct. By meticulously reviewing and proofreading written materials, speakers can maintain professionalism and demonstrate attention to detail, bolsters their credibility. Establishing common ground with the audience is an effective way to enhance credibility. This involves understanding their needs, interests, and values. By addressing their concerns and speaking to their experiences, a speaker can create a sense of rapport and relevance, making the audience more receptive to the message.

Delivering the speech with confidence is vital for establishing credibility. Planning the delivery entails organizing the content, structuring the speech effectively, and anticipating potential challenges. Additionally, practicing the delivery helps the speaker become more familiar with the material, develop a natural flow, and enhance their overall performance. A confident delivery instills trust and credibility in the audience. Demonstrating expertise is an essential aspect of establishing credibility. The speaker showcases their understanding and experience in the field by verbally citing personal subject knowledge. Furthermore, referencing expert sources adds external validation to the speaker’s arguments, bolstering their credibility and persuasiveness.

COMM 277 TEAM OUTLINE WEEK 4 Interpersonal Communications

In summary, credibility significantly impacts speaker effectiveness, influencing how listeners perceive the speaker and their ability to learn or believe the information presented. Character, charisma, and competence are the three primary characteristics of credibility. It can be established by offering error-free written materials, showing common ground, confidently delivering the speech, and demonstrating expertise. By focusing on these aspects, speakers can enhance their credibility and increase their impact on the audience.

Part 2: Reflection

During the initial phase of our group discussion, I took the initiative to kick-start the conversation by making a post early in the week. I intended to allow ample time for communication and adjustments as necessary. Unfortunately, for the first couple of days, only one other student actively engaged in the discussion, and together, we shared our sample outlines for the group to review and compare. It became apparent that finding a specific time when everyone could participate was challenging due to scheduling conflicts and communication issues. To overcome this obstacle, we individually defined the main points and collaborated throughout the week. I shared my thoughts and process in the group discussion, and eventually, the rest of the group agreed with my perspective and appreciated how I explained my approach.

However, there was an apparent miscommunication because the student and I, who started working earlier in the week, did not receive responses from the other group members until Thursday. Consequently, the input and individual work from everyone were not completed until Saturday. Realizing the issue, we sent reminder emails to the other group members, emphasizing the importance of checking the discussion board. Unfortunately, we faced the challenge of not being able to remind them as we would in face-to-face interactions personally. We had no control over when and if others would check their emails promptly. Despite the challenges, everyone eventually participated and provided input on the assignment. The group seemed divided, with some members motivated to finish early and others driven by the approaching deadline. This differing approach to the task might have contributed to our communication and coordination difficulties.