Effective communication is essential for the successful operation of healthcare organizations. Communication is a vital component of coordination and control in healthcare, as it facilitates the exchange of information, the creation of shared understanding, and the development of trust and relationships. Proper methods and approaches for communication among healthcare staff members are essential for managing and controlling activities in healthcare organizations (Kim & Kreps, 2020). A lack of proper communication and coordination methods among healthcare providers decreases the quality of care. It also affects the treatment approaches, health outcomes, and standard of care due to increased adverse events like medication errors (Rawlinson et al., 2021).
Facilitates Exchange of Information:
Effective communication allows healthcare organizations to exchange vital information. In healthcare, timely and accurate information can make the difference between life and death. Communication helps to ensure that medical professionals have the information they need to make informed decisions, diagnose patients, and provide appropriate treatment. A lack of proper communication can lead to medical errors, misdiagnosis, and delayed treatment, all of which can have severe consequences for patients. Effective communication is vital in healthcare as it enables timely and accurate information exchange, preventing medical errors and ensuring appropriate treatment (Hyland-Wood et al., 2021).
Creates Shared Understanding
Effective communication creates a shared understanding between healthcare professionals. When healthcare professionals understand the patient’s condition and treatment plan, they can work together more efficiently and effectively. Shared understanding also promotes collaboration and teamwork among healthcare professionals, which can lead to improved patient outcomes (Teisberg et al., 2020).
Develops Trust and Relationships
Effective communication fosters trust and relationships among healthcare professionals. When healthcare professionals communicate openly and honestly, they can build trust and establish positive relationships. Trust is essential in healthcare, as patients must feel confident that their medical professionals have their best interests at heart. Positive relationships also lead to improved communication, collaboration, and teamwork. Effective communication among healthcare professionals fosters trust, positive relationships, and improved teamwork, ultimately benefiting patient care (Teisberg et al., 2020).
Enhances Coordination and Control
Effective communication enhances coordination and control in healthcare organizations. Communication helps ensure that healthcare professionals are on the same page regarding patient care, enabling them to work together to achieve common goals. Proper communication also allows healthcare organizations to respond quickly to changes in patient needs, adjust treatment plans, and make informed decisions (Tavakoly Sany et al., 2020).
Improves Patient Outcomes:
Effective communication ultimately improves patient outcomes. Healthcare organizations can provide more efficient and effective care when they have proper communication methods and forms. Patients benefit from improved communication among healthcare professionals, which leads to better coordination, more accurate diagnosis, and timely treatment (Tavakoly Sany et al., 2020).
In conclusion, proper methods and approaches for communication among healthcare professionals are essential for managing and controlling activities in healthcare organizations. Effective communication facilitates the exchange of information, creates shared understanding, develops trust and relationships, enhances coordination and control, and ultimately improves patient outcomes. Healthcare organizations should prioritize effective communication practices to ensure they provide patients with the best possible care (Kim & Kreps, 2020).
Kim, D. K. D., & Kreps, G. L. (2020). An analysis of government communication in the United States during the COVID‐19 pandemic: Recommendations for effective government health risk communication. World Medical & Health Policy, 12(4).
Rawlinson, C., Carron, T., Cohidon, C., Arditi, C., Hong, Q. N., Pluye, P., Peytremann-Bridevaux, I., & Gilles, I. (2021). An overview of reviews on interprofessional collaboration in primary care: Barriers and facilitators. International Journal of Integrated Care, 21(2), 32.
Tavakoly Sany, S. B., Behzhad, F., Ferns, G., & Peyman, N. (2020). Communication skills training for physicians improves health literacy and medical outcomes among patients with hypertension: A randomized controlled trial. BMC Health Services Research, 20(1).
Teisberg, E., Wallace, S., & O’Hara, S. (2020). Defining and implementing value-based health care. Academic Medicine, 95(5), 682–685.