NURS 5051 Week 6 Overcoming Obstacles During Technology Implementation

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The integration and advancement of technology in the healthcare community have brought about positive outcomes for healthcare facilities, staff, and patients. To ensure that healthcare facilities can provide compatible and appropriate systems, it is crucial to stay updated with technological improvements and system processes. However, the implementation of new technologies may encounter resistance from nurses and facility staff. This paper aims to explore strategies to reduce resistance during the implementation phases of new technologies.

Introducing Technology Systems

The introduction of new technology, such as electronic health records (EHR), in healthcare facilities is a significant change that affects the daily work of nurses and staff. Therefore, it is important to carefully consider the implementation process to ensure that the system is user-friendly and beneficial for all team members involved. Often, newly implemented technology faces resistance, which can be attributed to the extensive behavioral and procedural changes required to adapt to the new system. Early involvement of nursing staff, along with the technology and informatics team, is critical to facilitate a successful transition to the new technology system.

NURS 5051 Week 6 Overcoming Obstacles During Technology Implementation Approaching Resistance

To successfully transition nursing staff into the implementation of a new technology system, such as EHR, nurse leaders need to employ knowledgeable tactics and training. These tactics may involve identifying individual qualities that can aid in the introduction and adoption of new systems. During the implementation phase, staff may present various attitudes, such as their perception of relative advantage, compatibility with existing practices, simplicity, trialability, and observable results. Nurse leaders should be familiar with these qualities to tailor training and education practices accordingly, ensuring that all staff receive appropriate preparation for the new technology system.

Firstly, nurse leaders should emphasize the relative advantage of the new system, highlighting the increased efficiency it will bring. It is important to explain the positive outcomes that the new system intends to achieve for both staff and patients compared to the current system in place. Additionally, the new program should be compatible with the existing programs and practices to ease the transition. Incorporating statistics, real-time user validation, and comparison charts can provide a greater understanding of the proposed system and its advantages in practice. Collaboration between application designers and end-users is crucial to ensure usability and simplicity. When nurses perceive the system as user-friendly and believe they can easily master it, they are more likely to embrace the change and resist less.

NURS 5051 Week 6 Overcoming Obstacles During Technology Implementation

During the proposal meeting, it would be beneficial to provide a test program for nurses to trial, enabling them to assess its user-friendliness. The feedback received can help identify both positive and negative aspects of the program, allowing technical aspects to be improved to meet the requirements of nursing staff. It is essential to involve nurses in the proposal process to ensure that the proposed system meets the facility’s needs and staff requirements. Lastly, providing observable results is crucial to garner sufficient support for the program. When nursing staff can witness the true success of a program through improved patient and nurse satisfaction, as well as testimony from previous users, their confidence in the program and willingness to embrace the change is promoted.