NURS FPX 4050 Assessment 3 Care Coordination Presentation to Colleagues

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Care Coordination Presentation to Colleagues

NURS FPX 4050 Assessment 3 Care Coordination Presentation to Colleagues

Hi, my name is Wendy Bojorquez. I hope it’s a fantastic morning for everyone. Today, we’ll talk about coordinated care, one of the most important components of healthcare services. To enhance care quality, coverage, and communication between coworkers, patients, their families, and other participants, coordinated care is essential for changing the way we deliver healthcare (Dijkstra et al., 2022). 

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Effective Strategies for Collaborating with Patients and their Families

Strategy for multidisciplinary treatment under the direction of caregivers, with nursing staff at the forefront of the procedure, communication, and decision-making (Konradsen et al., 2022), strengthening patients and families by involving them in decisions, interactions, and care (Dijkstra et al., 2022). However, to enhance the communication with the patient, assistance should be given in a variety of languages, comprehensive treatment based on cultural norms should be provided, and respect and empathy should be shown (Konradsen et al., 2022), implementing a paradigm of collaborative decision-making and exchanging information with coworkers and colleagues to facilitate informed decision-making, straightforward communication is preferred to that it’s indirect. For example, throughout diagnosis, open communication is useful, but indirect communication may lead to disagreements (Konradsen et al., 2022).Furthermore, the use of effective communication throughout conversations and decision-making encourages better therapeutic selection decision-making, as opposed to the use of persuasive communication (Courtemanche et al., 2018), caregivers, patients, doctors, and other stakeholders may enhance coordination by incorporating patients at the system, individual, and organizational levels since everyone is engaged in direct communication, debate, and decision-making. Additionally, Reducing the use of chat apps and boosting the use of talks, monitoring systems like medication administration errors, and the licensing, prescribing, and management of medicine all increase patient safety (Courtemanche et al., 2018), enhancing collaboration and information sharing between HCPs by using the EBP model to change implementation and outcomes evaluation, effective problem-solving and team management depend on the use of root-cause analysis and dispute resolution tactics (Courtemanche et al., 2018) and interpersonal support and training on how to offer holistic, intellectual, emotional, and moral assistance are essential since they create a safer working environment. This promotes more quality of healthcare (Dijkstra et al., 2022). You exhibit a high level of accountability and openness by disclosing mistakes right away and abiding by medical and government standards (Dijkstra et al., 2022). 

NURS FPX 4050 Assessment 3 Care Coordination Presentation to Colleagues

Difference between Patient Experience and Satisfaction

If a patient’s experience matched their expectations, it is said that they were satisfied. Poor patient satisfaction, however, isn’t always a sign of a bad patient experience (Konradsen et al., 2022). Here’s an illustration: Suppose that a 62-year-old female and a 21-year-old male patient in the same hospital system got the same treatment. Let’s imagine that they both get the identical form of melanoma surgically removed. The dermatologist specialist, the preparation, the caregivers and personnel, and the discharge instructions are all one. Their experiences were quite similar. These two people could not rate their pleasure equally while having a same experience since they have distinct subjective expectations. If this were to happen, the 62-year-old woman could not be satisfied with the treatment since it took longer than she planned or was unpleasant than she had intended. This is not a guarantee of a bad patient experience. The 21-year-old guy may not have given the procedure’s length much attention because he has a significant pain threshold and only felt minimal pain, which led him to express complete contentment. Interaction before, during, and after the surgery is more important for improving the patient experience. Before releasing the patient, did a service person arrange a follow-up session after the procedure? Did the right email address get post-discharge interactions? All of these yes-or-no inquiries reveal unbiased chances to boost patient involvement and offer patient-centered care while assessing healthcare outcomes (Konradsen et al., 2022).

Aspects of Change Management

As they define and regulate how strategies are executed and their results, it is essential to now pinpoint the change management components that directly affect patient care and experience.

The EBP model that will be used to execute and assess the approaches is the first element that has an impact on change management and care quality. The second factor is leadership, which is crucial for inspiring and enabling caregivers and HCPs to embrace care coordination techniques because it affects how caregivers see the tactics and how well the interdisciplinary and multidisciplinary team communicates and collaborates (Dijkstra et al., 2022).The third consideration is the economic model used and the resources made available to execute the plans, as changes require funds and resources to be properly implemented (Dijkstra et al., 2022).

The fourth factor is the quality of training and proficiency of the caregivers and HCPs; the better the outcome, the more competent they are in patient-centered care, culture-based care, nurse-patient interactions, patient security and stability, and patient and relatives administration (Dijkstra et al., 2022).The fifth factor is offering care in a range of languages since communities sometimes contain people from different cultures. Lack of multilingual assistance lowers positive patient outcomes and makes it more challenging for patients to increase their quality of healthcare. The nurse-to-patient ratio is the sixth aspect to take into account; the smaller the ratio, the higher the chance of burnout and mistakes. Errors in medication, administration, and record-keeping all have an impact on the standard of treatment and the reputation of medical facilities.

Rationale for Ethical Decision Making in Coordinated Care Plan

Although it covers key ethical concepts including equity, tolerance, fairness, transparency, integrity, confidence, accessibility, and compassion, as well as accountability, the integrated care plan is built on ethical decision-making. The utilization of patient-centered and culturally appropriate care, whereby each patient is addressed according to their traits and attributes, addresses the justice component (Haahr et al., 2020). Direct communication is used to address justice, and all patients are welcomed with empathy, engagement, and assistance. It thus enhances the standard of treatment and care quality (Haahr et al., 2020). As cost-effective treatment is a key component of the integrated care plan, which guarantees that everyone has access to basic services and its resources and is handled accordingly but in line with their specific requirements, like cultural needs, equity is essential to the plan (Haahr et al., 2020). Furthermore, the priority on ethical decision-making is emphasized by the patient empowerment, permission, and family engagement aspects. The idea is that it increases public confidence in medical services and gives patients more autonomy (Haahr et al., 2020).

NURS FPX 4050 Assessment 3 Care Coordination Presentation to Colleagues

The strategy also promotes open and honest communication with patients about any mistakes made and the provision of any information required regarding the health situation through education (Gebreheat & Teame, 2021). As a result, it also incorporates the ethical consideration of transparency. It implies that patient happiness and access to high-quality care are improved. Although the strategy seems good, it is predicated on four assertions. They are as described in the following: all members of the organization, including patients, the community, and families, will embrace the situation and follow the cooperative agreement (Gebreheat & Teame, 2021); the financial support and resources needed to execute the change will be offered; all ethical concerns will be observed; and the plan will be efficient and adaptable with little opposition and only a few difficulties or hurdles (Gebreheat & Teame, 2021).

Impact of Health Care Policy Provisions on Outcomes and Patient experiences

Regarding the possible effects on the plan of particular health care laws, regulations, and clauses, such as the Affordable Care Act (ACA), the HIPPA act, appropriate therapies obtained through primary care Medicaid and other laws. Important aspects of the ACA include cost-effective care, an emphasis on protection, efficient treatments, performance improvement, and simple access to healthcare. These guidelines have an impact on the care plan and work best together since both focus on delivering high-quality care utilizing affordable procedures (Courtemanche et al., 2018).  Patient satisfaction is increased by cost-effective treatment, while caregiver burnout is reduced by a smaller nurse-to-patient ratio. It follows logically that provisions have a favorable impact on the coordination plan (Courtemanche et al., 2018) . Moreover, the implementation of high-quality patient-centered treatment, illness prevention, and system is considered possible through performance improvement measures (Isola & Anil, 2021).

This leads to the conclusion that including provisions for preventative actions lowers illness rates. In order to enhance the results of insurance claims and data protection, the HIPPA act, compensation claims, and fraud prevention policies encourage better recordkeeping, electronic health records, and the security of patient information (Isola & Anil, 2021). Considering that Medicaid does not cover all illnesses, treatment programs, and drugs, one unfavorable consequence may be that it becomes more challenging to deliver high-quality care with a high caregiver ratio at a reasonable rate (Haahr et al., 2020). When everything is taken into account, it is evident that caregivers including you and I play a crucial role in providing health care services. In addition to being caregivers, we also serve as educators, decision-makers, supporters, caretakers, managers, and organizers. As a result, we play a crucial role in the delivery of health care in many ways, and our collaborative efforts have the power to change the way integrated care is provided.

Awareness of Nurse’s Vital Role in Coordination and Continuum of Care

In order to improve medical practitioners’ care effectiveness and outcomes throughout patient populations and care facilities, The American Nurses Association (ANA) acknowledges and openly supports caregivers’ crucial role in the integrated care method. This also ensures the efficient and effective use of health care costs. The nurse practitioner has demonstrated knowledge and innovation in the creation, implementation, and evaluation of efficient team-based care coordination techniques and methods used in cooperation with other healthcare professionals (Haahr et al., 2020). The achievements of nursing personnel undertaking care coordination processes must be evaluated, analyzed, and appreciated to ensure suitable financial and structural advantages for the specialist assistance in the coordinating role.

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NURS FPX 4050 Assessment 3 Care Coordination Presentation to Colleagues

The core of a health care system is caregivers. It’s crucial to be able to convey your thoughts and ideas to others. Messages delivered by audio, visual, or video are incredibly powerful. We are all aware that caregivers are essential to a health care system. They adopt and use efficient treatment strategies for quality care and standard of care while interacting directly with patients. The capacity to convey your thoughts and message to others is crucial in every job, though. In the same manner, caregivers must interact. There are several instruments available for efficient communication in the modern era of technology breakthroughs. Therefore, I think communications that are both audible and visual, such as videos, are incredibly powerful. You can give a presentation here so that others can hear your views.

Conclusion

Ultimately, we comprehended about care coordination, ethical issues with care coordination, and the effects of policy provisions on treatment outcomes in this presentation. Additionally, this lecture emphasized the significance of patient families’ interactions for a successful spectrum of treatment. In health care transformation initiatives that rely on the integrated provision of services, the healthcare workers have been found to have a positive influence on the quality of coordinated care.

References 

Courtemanche, C., Marton, J., Ukert, B., Yelowitz, A., & Zapata, D. (2018). Effects of the Affordable Care Act on health care access and self-assessed health after 3 years. Inquiry: A Journal Of Medical Care Organization, Provision and Financing55, 46958018796361. https://doi.org/10.1177/0046958018796361

Dijkstra, B. M., Felten-Barentsz, K. M., van der Valk, M. J. M., Pelgrim, T., van der Hoeven, H. G., Schoonhoven, L., Ebben, R. H. A., & Vloet, L. C. M. (2022). Family participation in essential care activities: Needs, perceptions, preferences, and capacities of intensive care unit patients, relatives, and healthcare providers—an integrative review. Australian Critical Care. https://doi.org/10.1016/j.aucc.2022.02.003

Gebreheat, G., & Teame, H. (2021). Ethical challenges of nurses in covid-19 pandemic: integrative review. Journal of Multidisciplinary Healthcare14, 1029–1035. https://doi.org/10.2147/JMDH.S308758

NURS FPX 4050 Assessment 3 Care Coordination Presentation to Colleagues

Haahr, A., Norlyk, A., Martinsen, B., & Dreyer, P. (2020). Nurses experiences of ethical dilemmas: A review. Nursing Ethics27(1), 258–272. https://doi.org/10.1177/0969733019832941

Isola, S., & Anil. (2021, July 15). Affordable Care Act. Nih.gov; StatPearls Publishing. https://www.ncbi.nlm.nih.gov/books/NBK549767/

Konradsen, H., Kabir, Z. N., Boström, A.-M., & Årestedt, K. (2022). Comparison of Swedish nurses’ attitudes toward involving families in care over a decade. BMC Nursing21(1). https://doi.org/10.1186/s12912-022-00827-z