Existing Telehealth
Technology Infrastructure Unlike in the past, it is more important than ever for healthcare providers to address the growing challenges in providing safe and effective care to the community. The ongoing pandemic has forced us to expand our existing telecommunication platform and make the most of telehealth (Haque et al., 2021). Utilizing telehealth services has the potential to significantly enhance the provision of high-quality healthcare. Our organization has verified that incorporating telemedicine associations into our organization and work process will empower us to accomplish this. A virtual care system that will address the immediate needs of the community has been developed in conjunction with our training department (Haque et al., 2021).
We are eager to collaborate with Augusta University Health’s education and training team to develop and implement a comprehensive corporate strategy that should improve patient experience and outcomes by reducing wait times and treatment adherence. Online visits, remote lab monitoring, and a VIP (Virtually Informed Patient) patient portal are just a few of the telehealth services that will be made available. This will help hierarchical income and further develop patient results which will help the local area (Haque et al., 2021).
NURS FPX 6214 Assessment 3 Implementation Plan
The company needs to know important information about our current technological framework and capabilities before installing. Because our data across a network has one of the fastest internet speeds available, we can guarantee that we will be able to provide dependable solutions for our staff and patients. The supplier has let us know that the organization association would be satisfactory and guarantee that the framework will oblige virtual gatherings by the planned go-live cutoff time of Spring.
For optimal integration, specific requirements for the telecommunications infrastructure must be addressed. The right sort of network access, checking ability, staff advancement, and proceeding with specialized help are among these essentials (Haque et al., 2021). In order for healthcare professionals to view and listen to their patients even when they are located a distance away, it is essential to make use of the appropriate scanning systems for management and monitoring. At least one member of the current information technology department will collaborate with suppliers’ IT specialists and be specifically assigned to assist with this proposal. They will conceptualize, sort out, and offer the important help for a smooth presentation as well as input and backing all through the underlying year following go-live respectively. Any discrepancies resulting from staff and patient unfamiliarity with a new program will be filled in by this unified IT team (Haque et al., 2021).
NURS FPX 6214 Assessment 3 Implementation Plan
Prior to the planning phase, a lot of important tasks and responsibilities for deploying new telehealth technology will need to be considered. The accounting and regulatory departments must approve these after thorough recording (Velayati et al., 2022). Picking chiefs will be expected to happen promptly in the planning system. A program organizer with clinical foundation would be areas of strength for a part. A director will constantly oversee and organize the program. This team leader will be in charge of managing the instructional and training materials for the staff. All shift supervisors will receive a calendar that will be used to monitor training sessions, and the selected telehealth program directors will assist with employee training. The internal IT team and the supplier will collaborate on the installation and upkeep of the telehealth equipment.
As the essential undertaking facilitator, I will be accountable for guaranteeing the execution and proceeding with help while supervising staff preparing, IT establishment, framework observing, stock levels, and adjusting to the predetermined faculty that have been laid out exhaustively. According to Velayati et al., a senior nurse will be assigned to each unit and trained to act as a superuser. This nurse will also be in charge of teaching patients how to use patient-designed devices. 2022). How to use virtual meeting applications, portals, and equipment for health status monitoring are some of the topics that will be covered in this. Each unit will have a staff responsible for recruiting and keeping patients, as well as processing consents and provider recommendations.
Developed Implementation Plan
NURS FPX 6214 Assessment 3 Implementation Plan
The initial rollout would include necessary features like mHealth apps, online teleconference sessions, and the ability to book consultations online. It should not be difficult to switch from an outdated system because telemedicine is new to the organization (Powell et al., 2018). Our implementation schedule will be determined by the executive leader’s level of cooperation. The patients who will benefit the most from these novel features must first be identified, and physicians must be appropriately accredited if treatments are to be administered outside of multiple states. The metrics, which will be evaluated six months after installation, will be created by our project coordinator.
Twelve months prior to deployment, the marketing division will conduct a needs analysis. This will occur alongside the installation and diagnostics of the equipment. Six months prior to its introduction, a planning system for patients and providers will be constructed and tested. In addition, this is the time when clinicians will receive certification, employees in the medical and administrative departments will receive training, and patients will be identified and instructed on how to use products and services (Powell et al., 2018). The chief would then foster markers to assess results and find care lacks six to eight months before execution.
Staff Requirements and Strategies
NURS FPX 6214 Assessment 3 Implementation Plan
The upcoming telemedicine service will require training in many different fields. Desktop computers, smartphones, and software platforms will all be used. Physician orientation ought to cover teaching, electronic information collection, patient privacy, and security (Hughey, 2020). To guarantee that patients know about all parts of the program, the two medical attendants and doctors will teach the patient on the best way to use the gadget and applications. The preparation of medical attendants will be centered around the nursing practice, which incorporates the utilization of advanced assessment techniques, therapies, data, and result assessment (Hughey, 2020).
An analysis strategy must be developed at each stage of the procedure to determine whether the objectives were met (Hughey, 2020). The institution and its partners will settle on a number of objectives and metrics six weeks before the implementation begins. A few of the recommended parameters include percentages of no-shows, adherence, costs, and financial consequences (Hughey, 2020). A representative from each area will be tasked with conducting an independent analysis. Based on the assessment’s findings and the patient’s and provider’s needs, adjustments will be made.
Technique for Working together with Patients and other Medical services Suppliers
We will use a groundbreaking methodology since it advances cooperation with viable conversation and presents a potential open door for input. At first, team members might find the new technology difficult. According to Hughey (2020), this partnership will help make the software more user-friendly for both patients and healthcare professionals. The challenges of seeing new innovations are a significant determinant of patient and staff worthiness. to get past these challenges. To take into account any obstructions or issues to be settled as the venture moves along, laborers will be onboarded steadily. Online courses and practical training will be available to patients. Contingent upon their insight level, staff individuals and patients will be given informative booklets and preparing materials.
Post-Deployment Telehealth Technology
NURS FPX 6214 Assessment 3 Implementation Plan
Evaluation and Maintenance Strategy
Tasks may be affected at first because this is a new system, and getting used to the procedure and equipment may take more time. At first, more employees may be required, but staffing requirements will decrease as each employee gets used to the new software (Kho et al., 2020). At the conclusion of each virtual appointment, a brief questionnaire will be given to patients and clinicians to address any issues or obstacles and determine what works and what doesn’t. Contact inquiries will be completed following the primary visit to obtain more specific data on patient engagement and resolve any issues (Kho et al., 2020).
There will be legal and financial considerations regarding the ongoing technology updates and upgrades (Kho et al., 2020). Supplier personnel will remain on site and continue to collaborate effectively with staff members to meet these ongoing demands and agree on necessary system enhancements. Each month, partners, top management, and the administration department will meet to discuss any issues that staff or patients may have. Our telemedicine concept for online visits will be implemented successfully as a result of this (Kho et al., 2020).
References
Haque, S. N., DeStefano, S., Banger, A., Rutledge, R., & Romaire, M. (2021). Factors influencing telehealth implementation and use in frontier critical access hospitals: Qualitative study. JMIR Formative Research, 5(5), e24118- e24118. https://doi.org/10.2196/24118
Hughey, F. W. (2020). Examining security requirements and risk management practices in the mhealth and telehealth industry
Kho, J., Gillespie, N., & Martin-Khan, M. (2020). A systematic scoping review of change management practices used for telemedicine service implementations. BMC Health Services Research, 20(1), 815-815. https://doi.org/10.1186/s12913-020-05657-w
Powell, R. E., Stone, D., & Hollander, J. E. (2018). Patient and health system experience with implementation of an enterprise-wide telehealth scheduled video visit program: Mixed- methods study. JMIR Medical Informatics, 6(1), e10- e10. https://doi.org/10.2196/medinform.8479
Velayati, F., Ayatollahi, H., Hemmat, M., & Dehghan, R. (2022). Telehealth business models and their components: Systematic review. Journal of Medical Internet Research, 24(3), e33128-e33128. https://doi.org/10.2196/33128
