PCN 255 Topic 1 Case Manager Job Description

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Case Director Job Description

The focus of this paper will be a job description for the position of case director for a dependences and substance use program. Experience and Education needed for this position will be bandied. The chops and Knowledge needed for the case director job will be examined. The primary functions of the case director position will be considered. The relationship between the case director and community coffers will also be reflected. A case director isn’t a therapist, but they must retain a set of capacities that’s nonetheless remedial to their guests and their weal (Summers, 2015).

Experience and Education needed

The position of case director is one of the crucial areas in the mortal service systems where the full existence is taken into account. Case operation doesn’t concentrate on simply one issue, like further exclusive services, but rather on the numerous strengths, musts, and particular enterprises, a customer brings (Summers, 2015). The conditions for a dependent case director are varied. Depending on the agency, they may not bear a bachelorette’s degree and on-the-job training, while others go as far as taking a master’s degree. The conditions really depend on the demands of each distinct directorial structure, environmental reality, and former instruction of the persons who are executing it, whether they’re case operation specialists, interns, nurses, or social workers (Center for Substance Abuse Treatment, 2020).

PCN 255 Topic 1 Case Manager Job Description

Chops and Knowledge Needed

The chops and Knowledge needed to be an effective case director are varied depending on the agency that’s employing the case director. Still, in general, canvassing chops, communication, critical thinking, and knowing how to negotiate and unite with outside coffers would be necessary chops to have as a case director. Knowing how to efficiently advocate for the customer, being culturally sensitive, understanding the significance of confidentiality, and excellent record-keeping harmonious with state and city laws would also be necessary chops to have (Tuten, Jones, Schaeffer & Stitzer, 2012). The case director must have Knowledge of the dynamics between individualities and family, the guidelines and procedures of the agency they’re working with, the state and city laws that affect them, and the immense multifariousness of community services and coffers available (Summers, 2015).

Primary Functions of the Case Director

The primary function of a case director is to coordinate service for the existent in need. The case director treats the person holistically. They look at all of the customer’s requirements, not just the original reason that they came into the office. For case, an individual with a substance use complaint may ask for help to stop drinking, but first, they need a place to live, food, drug, nutrition, etc. To be suitable to go into treatment, these requirements must be met. Case operation includes four introductory orders, assessment, planning, linking, and covering (Summers, 2015). When an existent comes in for the first time, an original assessment by the case director must be done to determine the course of treatment.

PCN 255 Topic 1 Case Manager Job Description

A personalized service plan for that person is also put together with ongoing monitoring throughout treatment to ensure efficacy (Summers, 2015). The case director links the existent in need with applicable coffers in the community that they feel will profit from the customer’s progress. Monitoring the services given to the customer and progress toward the existent’s thing is essential. Relationship between the Case Manager and Community Coffers An important part of case operation pertains to guests in need of available coffers in the community. This could be for casing backing, childcare, food, serviceability, employment, etc.

The case director should have a readily available list of possible coffers that can be of use to guests. They should make up a good fellowship with those in the community that can give these services. One of the reasons for monitoring, as mentioned in the former paragraph, is to keep up to date with the efficacy of the program referral (Summers, 2015). Maybe operation has changed, or programs have been defunded. It’s wise to keep up to date with community coffers that can give the customer the stylish treatment available, as well as not wasting time and plutocrat on poor service.


The part of a case director isn’t the same as a therapist, but it necessitates a set of capabilities that’s nonetheless salutary to the guests and their weal. Case operation requires a capacity to pay attention to people and meet and estimate their challenges, recommend an array of varied and innovative interventions, and cover their growth toward the pretensions they’ve established for themselves( Summers, 2015).


Center for Substance Abuse Treatment. Comprehensive Case Management for Substance Abuse Treatment. Treatment Enhancement Protocol( TIP) Series, No. 27. HHS Publication No. SMA) 15- 4215. Rockville, MD Center for Substance Abuse Treatment, 2000.

Summers,N.( 2015). Fundamentals of Case Management Practice Chops for the Mortal Services. In Cengage Learning( 5th ed.), Case Management Definition and Liabilities (pp. 1- 31).


Tuten,L.M., Jones,H.E., Schaeffer,C.M., & Stitzer,M.L.( 2012). The part of case operation in substance abuse treatment. In underpinning- grounded treatment for substance use diseases A comprehensive behavioral approach. (pp. 121 – 144).

American Psychological Association.